We work with you to get the best out come when visiting your business once a month, we change the visit days and times so no one will know when the next visit is, giving you a better over view of the customer service offered in your business.
This is perfect Mystery shopper report any business could ask for not only do you get a written report to review, but get to experience what your customer sees though our hidden camera we have in place on our mystery shopper at the time of their visit every month.
A video allows you to view first hand what is happening in your business and whether your company benchmarks are being met.
Video mystery shopping captures the entire customer experience from start to finish, completely undetected, our hidden camera captures facial expressions, attitudes and processes.
Ideas for what you would like your mystery shopper to address.
- Visit a set area in your business
- Ask a staff member a question on a particular product or service to review their business knowledge and advice they offer.
Other custom key items can be added to your mystery shopper visit, we work with you to provide the information you require.
All quotes are custom built based on the individual requirements of your business.
Feel free to contact us for any further information you may require
You cannot get a better mystery shopper report than this!
Confirm your mystery shopper visit
Email us with your contact details and the mystery shopper service you require along with any other key points you would like us to report on.
Once we have received your order we will email you the details for you to confirm your mystery shopper visit.
We will confirm by email receipt of your full payment and the time frame your mystery shopper visit will take place.
You will be contacted once your mystery shopper visit has taken place and be sent the link for you to view the mystery shopper video or report completed for your business.